• Hunger Action Corps: Volunteer Outreach & Program Coordinator

    Internship Locations US-IL-Chicago
    # of Openings
  • Overview

    Position purpose:
    Volunteers provide vital support to further the Food Depository’s mission of “providing food for hungry people while striving to end hunger in our community.”  From helping repackage food to distributing food to those in need, volunteers make the Food Depository’s impact in Cook County possible.  Over the course of FY17, nearly 23,000 unduplicated volunteers supported the Food Depository’s work.  The Food Depository is expanding volunteer reach, and looking for the support of a Hunger Action Corps member to move the work forward.   


    Duties & responsibilities:
    Two full-time Hunger Action Corps members will serve alongside the Food Depository’s Volunteer Engagement Team within the Communications and Marketing Department.  One member will focus specifically on connecting volunteers to new volunteer opportunities throughout the organization and communities we serve. 

    • Develop an in-depth knowledge of the Greater Chicago Food Depository’s current volunteer program, including both in-house and external volunteer opportunities
      • Analyze the Food Depository’s current volunteer demographics and develop proposals to increase engagement with volunteer groups
        • Assist in the development and roll-out of a customized volunteer experience program
        • Manage and execute volunteer outreach programming through external events within the community
      • Collaborate with teams throughout the Food Depository to understand areas in need of volunteer support
        • Work as a part of a cross-functional team to implement the volunteer component of a meal delivery pilot
        • Support implementation of a volunteer program at community-based Healthy Student Markets
        • Support facilitation of nutrition education at agencies within the Food Depository’s network of food distribution programs
        • Recruit committed volunteers to support the Benefits Outreach Team
        • Recruit, train, schedule and support volunteers to serve as docents at the Food Depository
    • Support a newly developed partnership with the AARP Retired & Senior Volunteer Program (RSVP)
      • Develop strategies for connecting RSVP volunteers to the most pressing volunteer opportunities in our organization and within our network of food programs
    • Contribute to all elements of the volunteer engagement cycle



    • Some college experience preferred, or 2+ years of relevant experience in volunteer management, community outreach, or project management
    • Strong interpersonal & customer service skills required, with an ability to communicate clearly
    • Commitment to volunteerism and passion for engaging the public in service
    • Strong problem-solving skills required, with an ability to think creatively to resolve issues
    • Good organizational abilities required, with an ability to successfully manage multiple priorities and projects
    • Experience with public speaking preferred
    • Typing proficiency and an intermediate skill level in MS Office applications
    • Ability to learn new databases
    • Members must have access to a working vehicle and valid insurance, as regular travel throughout Cook County is required


    Working conditions:

    • This role requires travel done in a personal vehicle (travel expenses are reimbursable): approximately 5% of a member’s time will be spent in the field, and 95% of their time will take place in the office. Members must be comfortable traveling to rising communities throughout Cook County.
    • Members will serve full-time (40 hours per week, not including meal/break times), and follow a Tuesday through Saturday schedule.
    • This role requires public speaking – members are expected to provide volunteer orientations and present information to large groups on a frequent basis.
    • Members may occasionally interact with individuals who are experiencing mental illness.


    Physical requirements:

    The physical demands described here are representative of those that must be met by Hunger Action Corps members to successfully perform the essential functions of this job.


    • Physical Activity:
      • Manual dexterity to use computer, mouse, telephone, and other standard office equipment
      • This role requires standing – members must remain upright on the feet for sustained periods of time
      • Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
    • Visual:
      • Close visual acuity (with correction) to read needed work documents, papers, and computer terminal.
      • Visual acuity (with correction) to operate a motor vehicle for the purpose of site visits 
    • Other:
      • Verbal skills – member must be able to communicate with others in person and over the phone


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